What should I wear to my appointment?

Clothing that allows us to easily access the area we are examining.  Preferably exercise attire and sneakers.   Please note there is a changing area if needed.

What should I bring to my first appointment?

  • current medication list
  • medical history list
  • insurance card
  • Physician’s referral *required by Medicare and Medicaid

Do I need a physician referral to make an appointment?

It depends on your insurance coverage.  In Vermont we have Direct Access, which means coverage through most insurance companies allows you to access a physical therapist without a physician referral, unless your coverage is through Medicare or Medicaid.   Medicare and Medicaid do require a physician’s referral.  If you have any questions please contact your insurance company (phone numbers can usually be found on the back of your card), if you are still unsure our office staff is fully trained to assess what options are available to you through your insurance.

What do the initials stand for after the therapist’s names?

MSPT and MPT are the same degree but are written differently depending on the University attended.

  • MSPT stands for Masters of Science in Physical Therapy
  • MPT stands for Master of Physical Therapy.
  • DPT stands for Doctorate in Physical Therapy
  • ATC stands for Certified Athletic Trainer or Athletic Trainer Certified
  • LMBT stands for Licensed Massage and Bodywork Therapist

What insurances do you accept?

Below is a list of in-network insurances we accept:

  • Medicare
  • BCBS
  • Worker’s Compensation
  • United Health Care/ Optum Health
  • TriCare/ Martins Point
  • Aetna (Out of network)
  • Medicaid

What if I am out-of-network or would like to self-pay?

We encourage you to check with you insurance provider for exact costs for out of network benefits.  We do offer a self pay plan.

How will I be billed for services?

If your plan has a co-payment, this amount will be due at the time of service.  You will receive a bill by email or in the mail after services are rendered and we have received information back from your insurance company.

We require notification of any changes to your insurance, your address, or your place of employment.